DISCLAIMERS – Sailing Guanacaste

 

NOTES, POLICIES and DISCLAIMERS

  • The Deposit or Finders Fee is nonrefundable. However, in case of need or desire for cancelation on behalf of the client and/or because of Will Of God ( climate, something beyond our control ) we can move the tour to another date. In case that is not possible, we will honor a CREDIT NOTE for the amount up to 2 years.
  • The balance is paid in CASH. In case you cannot or do not want to make the payment in CASH, you can pay the balance via PAYPAL with a 7 % atop ( Amount taken away in Costa Rica with every transaction ) or in some cases via CREDIT CARD ( Plus a 13 % )
  • Weather Cancellations The safety of our guests and crew is first and foremost. While we don’t cancel when it rains, if we determine that the weather will prohibit a safe tour, the trip will be cancelled, your tour will be refunded in full and we will reschedule.
  • Remember the DOWNPYMENT FEE serves as a finders fee, but the company you pay the balance to is the actually boat company you will hire for your trip, normally independent boat owners with a good service and quality.

More disclaimers and security and safety advice

  • Sailing Guanacaste is an intermediary tourism agency that connects the client with the direct operator and boat owners.
  • We only work with boat providers that we consider offer the best boats, crews, tour scripts, staff and service onboard.
  • The application of liability insurance is the responsibility of the boat owner and sailing Guanacaste is not responsible for incidents that may occur during the tour. We encourage our clients to verify again, once on board, that all proper safety measures are being taken into consideration including safety boats, life vests and other details
  • We always encourage clients to communicate to the captain and crew about food allergies, any medical condition or any additional concern the clients might have.
  • Please feel free to ask the captain of the boat about liability insurance in case of accidents or mishaps that may occur during the tour. Sailing Guanacaste is not responsible for accidents, mishaps or injuries that happen on board.
  • Our job is to find the best catamaran for you, and our deposit fee is a professional service fee to obtain the reservation of your chosen boat. We have the largest inventory of contacts in Costa Rica.

  •  We urge you to check with the captain of the catamaran about the insurances they carry, including liability insurance as well as tour operator insurance. The first one, covers any misfortune that happens on the catamaran only, while the second one, covers also other elements of the service.

  • In case of any injury, it is highly recommended that you report the incident immediately to the captain, so he can use the insurance for incidents that happen onboard. If the client does not report the incident, the insurance cannot aply by law.

Welcome aboard and enjoy your trip !